Digital Marketing: Engaging with the Customer

MANG3052
Closed
University of Southampton Business School
Southampton, England, United Kingdom
Philip Alford
Lecturer
(2)
3
Timeline
  • February 3, 2021
    Experience start
  • February 17, 2021
    Project Scope Meeting
  • February 24, 2021
    Social Media Strategy & MarTech workshop (company-led)
  • March 10, 2021
    Social Media MarTech workshop (student-led)
  • April 7, 2021
    Reflection on campaign delivery
  • May 23, 2021
    Experience end
Experience
4/4 project matches
Dates set by experience
Preferred companies
Anywhere
Any
Any industries

Experience scope

Categories
Communications Marketing strategy
Skills
digital marketing data analysis
Learner goals and capabilities

Students will undertake a critical analysis of the company's social media marketing strategy, how it drives customer engagement, and the MarTech it deploys to deliver and measure that strategy. This analysis will be undertaken against the backdrop of the company's customer value proposition, segmentation and positioning.

Learners

Learners
Undergraduate
Any level
35 learners
Project
50 hours per learner
Learners self-assign
Individual projects
Expected outcomes and deliverables

Student deliverables include:

  • Social media marketing plan;
  • An improved social media MarTech roadmap;
  • A data-driven approach to customer engagement on social media.
Project timeline
  • February 3, 2021
    Experience start
  • February 17, 2021
    Project Scope Meeting
  • February 24, 2021
    Social Media Strategy & MarTech workshop (company-led)
  • March 10, 2021
    Social Media MarTech workshop (student-led)
  • April 7, 2021
    Reflection on campaign delivery
  • May 23, 2021
    Experience end

Project Examples

Requirements

Examples of types of projects include:

  • Social media marketing evaluation and recommendations;
  • MarTech evaluation from the perspective of how it facilitates customer engagement on social media;
  • Active management of the company's social media platforms and dashboards;
  • Delivery and measurement of social media marketing campaign.

Additional company criteria

Companies must answer the following questions to submit a match request to this experience:

  • Q - Checkbox
  • Q - Checkbox
  • Q - Checkbox
  • Q - Checkbox
  • Q - Checkbox